Updated: Sep 16
Hint: Error printing document.
Congratulations! you passed your notary exam, the loan signing agent exam and signed up on as many platforms as possible. Now you're waiting for your first loan signing or customer to call you so you can start making your return on investment.
My goal with this blog is to help new notaries prevent from making mistakes and look awesome to signing companies or the title company the first time you work for them because sometimes all you get is one chance to prove yourself. As a new notary, it is inevitable you are going to make mistakes, we all do. The goal for every notary who takes this job seriously is to avoid as many mistakes as possible. What mistake am I speaking about? It has nothing to do with being mentally prepared or testing your knowledge. This tip is regarding a technical issue that can put some people in a panic or high state of anxiety if sh*t hits the fan. Some new notaries don't think about it. The tip I'm talking about is check your printer settings are correct. You see, many loan packages have both letter & legal-size documents and often there will be instructions stating pages have to be printed the size they are created. I also found out (the hard way) that Apple computers unfortunately don't communicate well with PDF files. I'm not sure why that is exactly, but after many phone calls with Apple tech support and Canon printer support, I discovered no one could fix the communication issue between my Apple laptop and my computer. It was a nightmare. Luckily, I had an old PC that could print the documents. It was just a very slow, old computer and thankfully I wasn't against the clock with my appt. Needless to say, I did have to buy a PC, an unexpected expense to say the least, but a necessity if I wanted to run my business efficiently. So, if you haven't tested your printer yet, I'm going to walk you through how to set up your printer settings for a dual tray printer. If you only have a single tray, it is possible to print your docs, but a pain. I highly suggest purchasing the dual tray ASAP if you haven't already. It will make your life so much easier. Yes, I started with a single-tray printer, so I know what I'm talking about LOL.
For my PC, the printer settings are set to shrink oversize pages & choose paper source by PDF size. This may vary depending on your PC/laptop. (image shown). It prints all the pages the size they are sent to me with ease. There may be some pages that have to be set to fit such as Fedex/Ups labels or docs with original sizes larger than letter or legal. In that case, your printer will give you an error. What you need to do is look at the page that printed last to see where it stopped. Most likely, that's the reason. You can adjust the page(s) that need to be set to the fit setting and print the page(s) that are just a tad bit too large.
Once those pages are printed you can resume printing by changing the settings back to the way you had them. *Also check that pages aren't cut off, some loan packages have barcodes at the bottom which can't be cut off.
Another tip while we're talking about printers is scanning. Make sure your scans are set to legal if you have legal docs in your package. Otherwise, legal pages will get cut off to letter size only, and that's no bueno. Always check your docs before submitting scans. Scanners can sometimes scan 2-3 pages at a time, so the last thing you want is a doc with a signature page stuck between 2 pages and now funding can't be approved because you've dropped docs to be shipped and can't rescan. Your clients will not be happy campers if they didn't get their funds or keys to their new home because of a scanning issue.
I have included practice pages if you want to test your printer settings.
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Joke for today:
Why did the printer become a rockstar? It was jammin' all the time LOL